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Retail & Wholesale

Industry

Streamlining Retail & Wholesale Operations
with Scalable BPM Solutions

Retail and wholesale operations require real-time coordination across finance, supply chain, HR, and customer service. Eximius delivers secure, integrated solutions combining intelligent automation and expert support to streamline retail workflows and boost profitability across multiple locations.

Common Operational Challenges

Businesses across industries face recurring hurdles that affect efficiency, customer satisfaction, and profitability. .

01 Finance & Accounting

  • Multi-Modal Costing Complexity: Dynamic pricing and complex shipment costing hinder accurate profitability tracking.

  • Freight Audit Inefficiencies: Manual freight invoice processing causes delays, errors, and cost leakage.

02 Customer Service

  • Limited Shipment Visibility: Lack of real-time tracking weakens customer trust and satisfaction.

  • Delay Communication Gaps: Delayed delivery updates hurt customer experience and reputation.

03 Human Resources

  • Labor Shortage: Lack of skilled warehouse and driver staff drives cost and disrupts service levels.

  • High Turnover: Frequent exits burden HR with rehiring and retraining challenges.

04 Data Analytics

  • Inefficient Route Planning: Lack of route optimization increases fuel consumption and delivery time.

  • Poor Demand Forecasting: Inaccurate volume projections lead to underutilized or overburdened resources.

05 Supply Chain

  • Last-Mile Inefficiency: Urban delivery challenges inflate cost and hurt delivery timelines.

  • Customs & Trade Compliance: Navigating international regulations increases delays and fines.

What we have serve

Eximius Solution

Tech-Driven

POS-ERP integration, inventory reconciliations, and AI-based pricing dashboards help manage margin pressure and real-time reporting across multi-location outlets.

Human-Led

Our finance teams validate discount structures, track vendor terms, and handle promotions reconciliation to minimize revenue leakage and compliance risks.
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